Q What is your terms of payment?
A By T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q How do you make our business long-term and good relationship?
A We keep good quality and competitive price to ensure our customers benefit ;
We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
Q What's your packing like?
A We are divided into neutral packaging and HENSHINE packaging, usually brown leather box or white box and finally packed in carton and reinforced with packing tape.
Q Can you customize the products according to our requirements?
A Sure,all our products can be customized according to the customer's requirements logo, packaging, typing and so on.
Q How soon can you deliver the goods?
A If your order is less than 100 pieces, it will be shipped on the same day；If your order is less than 500 pieces, it will be shipped within 2-3 days；
If your order is more than 1,000 pieces, it will be shipped within 1 week.
Q How about your quality?
We can guarantee that our products have passed the strict test before ship to customers,that's why our products are very popular at domestic and abroad.<o:p>
Q How soon will you reply to our inquiry?
A We will reply within 1-2 hours from the working days received your inquiry.
Q How can I get a sample?
A First you have to tell us which product you want, our sales will contact you immediately to communicate related matters.
Q How can I get after-sales services?
You can contact us by phone or email,We will definitely reply to you within working days.You can show your questions or problems in the form of video or picture.It would be better for both of us to solve the problems quick and promptly.<o:p>
Q How can I visit your factory?
A You can take plane to Ningbo international airport or take train to Ningbo railway station.It takes only 30 minutes to drive from the airport to our company and 40 minutes from the train station.You can take plane to Ningbo international airport or take train to Ningbo railway station.It takes only 30 minutes to drive from the airport to our company and 40 minutes from the train station.